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Page Last Updated 4/14/2008

Online scheduling is a fast, easy and secure way to schedule your next appointment. You can view available appointment times and choose the best one for you. And, you can schedule this appointment from the convenience of your home, 24/7.

We are pleased to launch our newly enhanced on-line scheduling system. Listening to our patients and their needs has helped us develop an open access site to visits of all types, including illness visits. Just click on the big "Schedule An Appointment" star and give it a try.  Please let us know what you think through the online survey offered after you've scheduled your appointment.

Tips for First-Timers: 
• Families are identified in this system by the person who agreed to pay the bill - the "guarantor". The guarantor is usually the name on your South Lake Pediatrics statement. For the system to properly identify you, the information you enter when registering must match what we have on file. If you have questions your first time, please give us a call at 952-401-8282.
• Online Scheduling is available for accounts that are accurately set up on the system and in good payment status.
• It may take a few days for new families to be recognized in the system.

Here are a few Basics:
• The first time you schedule an appointment, you will create a login ID and password. You'll also provide an e-mail address where you can securely receive confirmation of your appointment. This is a one-time process. Please keep your login and password in a safe place.
• Once you log in, you select your primary clinic location. Then, you will select your preferred health care provider and the system will present you with the first available appointment. If you prefer, you may choose other health care providers or clinic locations.
• You will get a confirmation number for each appointment you schedule online. This allows you to reschedule or cancel the appointment online as well, up to 24 hours in advance. Please bring your confirmation number to your appointment.
• Appointments are accessible for up to 3 months in advance.

Other helpful information:
• Forgot your Log In/Password?
If you forgot your password, click on the Forgot log in/password button on the scheduling page and it will email your information to the email address you have on file.
• Terms & Conditions/Privacy Policy
Both are available in our office for you to review.
• Troubleshooting
If you receive an error code, please click the Refresh button on your toolbar. If the error continues, please e-mail us.

 

 

 

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